Privacy Policy

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Privacy Policy

*See #10 for Mobile Support Policy*

Effective Date: 10/23/2025

Last Updated: 11/4/2025

Khaia Vending Solutions respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website khaiavending.com, use our vending machines, or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number, and any details you voluntarily provide through verbally, over the phone or in person.
• Payment information when purchasing products or using our vending services.

Automatically Collected Information

• IP address, browser type, operating system, referring URLs, and browsing behavior on our website.
• Device information when interacting with our machines (e.g., cashless payments or loyalty programs).

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our vending and online services.
• Process transactions and manage your account (if applicable).
• Communicate with you regarding updates or service inquiries.
• Improve customer experience, machine functionality, and website performance.
• Comply with legal obligations and prevent fraudulent activity.
   

3. How We Share Information

We may share information only when necessary to:

• Complete transactions (for example, through payment processors or banking partners).
• Work with trusted service providers who assist with website hosting or analytics.
• Comply with legal requirements or respond to lawful requests from authorities.
   

We do not sell, rent, or trade your personal information.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to personalize your experience, analyze site traffic, and serve relevant content. You can adjust your browser settings to refuse cookies, though this may limit some site functionality.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of certain data uses or communications.
• Request a copy of the data we hold about you.
   

To exercise these rights, contact us at:

info@khaiavending.com

(833)542-4287

7. Third-Party Links

Our website may include links to external sites. We are not responsible for the content or privacy practices of these third-party websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted here with a new effective date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Khaia Vending Solutions, LLC

Charlotte, NC

info@khaiavending.com

(833)542-4287

10. Mobile Support

Data Sharing: Customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging terms and conditions: By providing your phone number and agreeing to receive texts, you consent to receive text messages from Khaia Vending Solutions LLC, from +18335424287 regarding customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at +18335424287 or support@khaiavending.com. Mobile opt-in information is never shared with third parties.